• An initial 50% deposit is required to reserve your event date. Your order is not considered confirmed until the deposit has been received.
• Orders may be cancelled at least 30 days before the scheduled pickup or delivery date and the deposit is refundable less any credit card, venmo, paypal processing fees.
• Any changes requested within 30 days of your event cannot be guaranteed and may be subject to price change.
• Deposits are non-refundable within 30 days of event pick up or delivery.
• We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.
• If flowers are provided by an outside source, you acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
• If you need to reschedule your order, we will make every effort to accommodate the new date based on our availability. Rescheduling is not guaranteed.
• Once an order has been picked up or accepted by the customer or their designated representative, all sales are final. Thin Blue Line Bakery is not responsible for damage, melting, shifting, or other issues that occur after the order has been accepted.
• Orders must be picked up within 24 hours of the scheduled pickup time unless alternative arrangements have been made with Thin Blue Line Bakery. Orders that are not picked up within this timeframe may be considered abandoned and will not be eligible for a refund.
• If you are unable to pick up your order as scheduled, please contact us as soon as possible. We will do our best to work with you on an alternative arrangement.
• Credit card payments are available but are subject to a 3.5% transaction fee.
• On occasion we will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.
• Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
• Performance of this agreement is contingent upon the ability of Thin Blue Line Bakery to complete the agreement and is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.

Wedding cakes and desserts require significant advance planning, preparation, and scheduling. Therefore, the following cancellation policy applies:

• A 50% non-refundable deposit is required to reserve your wedding date.
• If a wedding order is cancelled at least 30 days before the scheduled delivery or pickup date, up to 25% of the total order amount may be refunded.
• No refunds will be issued for wedding cancellations made less than 30 days before the scheduled delivery or pickup date.
• If you need to reschedule your wedding order, we will make every reasonable effort to accommodate the new date based on our availability. Rescheduling is not guaranteed.
• Once a wedding cake or dessert order has been delivered, picked up, or accepted by the customer or their designated representative, all sales are final. Thin Blue Line Bakery is not responsible for damage or other issues that occur after the order has been accepted.